The rotisserie arrived quickly and everything was in good shape. It was very easy to install and operate. All of the parts are high quality just like the grill itself.
I did have an issue with one of the screws that was loose on the motor mounting bracket. Loose like when I put it in the hole it would wiggle back and forth like it was a different diameter screw with the same threads. When I tightened the 2 crews on the opposite side of the bracket that hold the motor and light it it must have caused the threads to strip out on the screw that didn't fit well. Once it was tight I tried to loosen all 3 of them so I could move the motor in a little bit for better alignment with the other bracket and the screw wouldn't come out, it had cross threaded. I had to drill it out and retap the hole with a 1/4 -20 thread and find a stainless 1/4-20 screw to put in its place.
I did inquire about this with customer service, but no one got back with me so I had to fix it on my own. I have a drill press and a lot of taps and dies so it was easy for me to fix without getting a whole new bracket, but may not have been for someone else who's not as comfortable doing repairs like that.
Anyhow, love it just the same and I plan to do a rib roast next.